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All How To Articles

Digital presence disconnects
Yes, No, Maybe So: What to say to change requests
The "Build It And They Will Come" Fallacy
Lemurs and lions: why you shouldn't leap to implementors
Problem duplication: how bad is it?
How to move from buzzword bingo to real innovation
Cadences of digital presence change
Redesigning IREX.org: An interview with Josh Tong
Quality and content migration
Beyond forklift and nuclear content migrations
Why, when, and how much migration planning
Content migration — easy, or better?
Four Types of Digital Presence Change
We can't avoid redesigns. We can only lengthen the gap between them.
The anatomy of rewarding near misses
Decide early: go big or go home?
Content migration isn't like moving day
Early warning signs during big digital change
Experiment toward high impact
Don't defer complexity
You can't add your way to innovation
Coherence: consistent & connected
What is problem duplication?
Rethinking the Content Inventory: image aspect ratios
What's your number? The potential extent of web change impact.
Digital beauty is only skin deep (and fleeting)
Communicating website migration concerns
Visualizing the impact
What to do with that request to improve your website
Ongoing change: fast and slow
Cheer or jeer? Did that slick new website help?
Mind the gap: quality differences in your web presence
What to do since you can't future-proof
Long-term engagement funnels
It's not (only) about the site visitor
Flexibility: get focused
Power to the mobile OS
The nuclear option? Migration planning is more subtle than that.
Thinking of making big website changes? Do you pass the laugh test?
A content inventory is NOT (always) a mind-numbingly detailed odyssey
Website PRODUCT management, not just project management
What could go wrong? Migration train wrecks.
Enemies of rewarding near misses
When content doesn't fit: checking migrated content
Standards aren't defined, they're architected
Rethinking the Content Inventory: quality
Content froth
Focus first (not UX first, content first, technology first, etc.)
Castles and tents
Enemies of ongoing website transformation
Rethinking the Content Inventory: topic inventories
Mobile content resolution
Unexpected responses to requirements
Standardization and migration effort
Migrating Mass.gov: an interview with Bill Trevor
Focused team engagement and the alternatives
Will the real standard please step forward?
Pushing continuous website improvements: posting it on a wall
Rethinking the Content Inventory: layers of content
Migrating NationalJournal.com: an interview with Chris Contakes
Rethinking the Content Inventory: site inventories
Product managing your CMS: defining the work program
Better topic pages: when topics lists are too much of a good thing
Estimating migration effort
Topic pages: fruit can be different colors
Migration isn't great training
Should you automate your migration?
Rethinking the Content Inventory: sources of data
You're willing to pay for the feature? So what?
Rethinking the Content Inventory: exploration
Site launches: do as little as possible
Content migration burden: it's not just automated or manual
Website product management: Back and front end
Developers, don't miss the opportunity
Why are HTML editors in CMSes?
Content migration: what can be automated and what must be manual
Content migration is interesting, really!
Rules for content migration: panning for gold
From vision to use cases for selecting a CMS
The metadata sweet spot
Shock and awe or tightly focused requirements?
Confusing your pilot / beta users before full site migration
Pilot what? Deciding what subsite to pilot before full site implementation or CMS migration
How to migrate content into a CMS
CMS proof of concept, pilot, migration
Should I stay or should I go? Corporate site migration, redesign, or both?
Staffing a team for large website migration
Where's the juice in your requirements?
Ensuring quality during site migration
Training during CMS migration
Tracking website migration progress
Hardest or easiest? Move toward the compelling vision
Content re-use: roles, consistency, and standards
Automatic pull of content: some issues
The Web Diet: how to simplify your website
Beware false precision in tagging
Taxonomy mappings: be careful when integrating
Why it's hard to migrate content
Search engine optimization basics
Standardization and large websites
Administrative title
Responding to urgent user issues
Interleaving languages
Budging the boulder
Unicode and UTF-8
"Just like current system"