Standards: Defined and ArchitectedStandards that are just defined probably won't be implemented. How they will be rolled out needs to be architected.
Ongoing Digital Presence Change: Eight PrinciplesDay to day change is where digital problems grow and fester. Handle change better with these eight principles.
We can't avoid redesigns. We can only lengthen the gap between them.Although it's fun to talk about never doing redesigns again, the best we can do is lengthen the gap between them. Let's at least do that.
Delete BetterDeleting content is great, but don't do it blindly. Think creatively about the dispositions of content and make sure you should delete.
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